What should I do if I change or lose my mobile device?
Contact us at 6337 0657 or email the team at firstname.lastname@example.org to freeze your account until you are able to sign in on a new mobile device.
When you have a new mobile device:
- Contact the marketing team to un-freeze your account
- Download and sign in to an existing account using the new device
- Change your password immediately after signing in to the existing account